Remote work / working from anywhere is more than just a trend or a temporary fix to the current coronavirus pandemic: Remote work provides the flexibility which is a core part of the 21st-century workplace and is going to become the new mainstream. Remote companies and remote working are the “future normal”.
On October 29th, we celebrate the most important invention in human history: the Internet. In 1969, on that day the first Internet transmission ever had succeeded. While the Internet may not have been possible without a million other monumental inventions that came before it, it’s hard to find any other invention with such a monumental impact on mankind, having changed…
BREXIT – for those not following every twist and turn, this is what you need to know: What is Brexit? Brexit – a portmanteau of “British” and “exit” – refers to the withdrawal of the United Kingdom (UK) from the European Union (EU). A public vote (known as a referendum) was held on 23 June 2016, when 17.4 million British…
The rise of artificial intelligence (AI) threatens to eliminate jobs once considered impossible to automate. One series of papers by Oxford researchers ranks jobs by their estimated susceptibility to automation. Among those most rated likely to vanish – because they involve work that AI can increasingly accomplish less expensively – are real estate brokers, insurance claims adjusters and sports referees.…
If you follow this blog, or any other blog that covers localisation and internationalisation, you probably already know that localisation is super important for expanding overseas. But that’s all just talk unless you’ve seen exactly what happens when you fail to localise successfully. It shouldn’t be difficult to see that marketing blunders can be disastrous for your brand. They can…
Don’t we all sometimes come across acronyms or abbreviations used in social media which we are wondering about? Our common social media shorthand has indeed become amazingly extensive. We have acronyms and abbreviations for not only the way we chat back and forth with one another but also the marketing that we use there. It should be great to share…
The final in our Computing-turns-60-series, to mark the 60th anniversary of the first computer in an Australian university, looks at how intelligent the technology has become. The term “artificial intelligence” (AI) was first used back in 1956 to describe the title of a workshop of scientists at Dartmouth, an Ivy League college in the United States. At that pioneering workshop,…
Should you ever wish to be reminded of those irritating workplace catchphrases, the internet abounds in news features and helpful sites – “26 Annoying Business Clichés You Should Stop Using Immediately”; “The Most Annoying, Pretentious And Useless Business Jargon”, to name just two. There is even ClichéSite.com, which claims to be the largest collection of such linguistic pinpricks. When they…
Most of us dread dealing with them, but call centres are hard to avoid as an increasingly ubiquitous aspect of modern life. However hard they try, it just seems that they can never quite get the right balance between friendliness and sincerity. My recent study in the Journal of Sociolinguistics sheds light on a key feature of call centre communication:…
